Frequently Asked Questions
How do I know how much my custom area rug will cost?
There are two costs to consider when purchasing an area rug: materials and fabrication.
For Example:
A 4'X6' area rug could range anywhere from $85.00-$800.00 depending on your choice of material and the complexity of design.
Can you explain the process of having a custom area rug made?
STEP ONE
Simply, bring or send us your visual information. examples include: fabrics, wallpapers, paint samples, drawings (don't worry, no need to be an artist), photographs, photocopies, etc. If sending a picture via email, make sure it is in either a .gif or .jpg format.
STEP TWO
If necessary, we will provide you with all of the following: color drawings, carpet samples, pricing.
STEP THREE
You decide if changes are necessary and which rug is for you. That's it, your done.
How do I come up with a design?
This can be your design or ours. We at least offer you two designs, sometimes three. Each offered at different price points.
Can you explain the process of having a furniture reupholstered?
Send us a picture via email or show us the furniture in person. Then we'll discuss fabric and go from there!
What if I do not live in the Michiana area?
We would be happy to work with you through email or your regular postal service.
Once again our email is service.indianarugco@gmail.com.
Mail can be sent to either 1217 N. Merrifield Mishawaka, IN 46545 or PO BOX 1812 South Bend, IN 46634
What type of carpet do you use in your rugs?
We primarily use 100% nylon because it provides us with greatest color ranges. However, we can work with other materials such as wool, polypropylene, or polyester.
How long will I have to wait for my rug?
Once your decision is made, your rug will be ready in 3-5 weeks. Allow up to an additional 5 days for shipping.
Can I pay by credit card?
Yes, through paypal or phone in.
Will you accept a money order?
Yes, payable to Indiana Rug Company.
How do I set up an appointment to have someone come to my home/office?
If you live in the Michiana area, simply call and we will be happy to accommodate you.
Do you have a complete list of services do you offer?
Area Rug Repair
Beveled Edges
Binding
Bordering
Carpet Cove
Custom Rugs
Custom Reupholstery
Decorative Binding
Felt & Nonskid Reback
Fiber Art
Fiber Edge
Finished Edge - no binding
Floorcloths
Fringe
Monogramming
Tapestry/Fabric Border
Have a specifc question that didn't get answered?
Feel free to send us an email at service.indianarugco@gmail.com